Export or erase your data
Semo has no email or password. Your data is tied to your device, and you can export or erase it yourself in the app.
Export your data
- Open the app and go to Settings.
- Under Your data, tap Export everything I've told you.
- Save or share the file it creates. It contains your profile, apps, conversations and history, but never your access token.
Erase your data in the app
- Open the app and go to Settings.
- Under Your data, tap Erase everything, then confirm Erase and start over.
This permanently deletes your goals, apps and history from your phone and, if you use our server, from our database. Copies in backups may remain until they are overwritten (see the retention table). Data already held by our AI providers follows their policies, as explained in the privacy policy.
Erasing does not cancel your subscription. See how to cancel.
Request deletion by email
If you cannot use the app (for example, you have lost access to your phone), email privacy@semo-ai.app with the subject "Delete my data". Because accounts are anonymous, we cannot find an account from a name or email address. We may ask you to make the request from the app on your device so we can be sure the account is yours. We respond within one month.
You can also email us to ask for access, correction, restriction or objection. You have the right to complain to the UK Information Commissioner's Office at ico.org.uk.